ControlByNet Support

Search Results for "I-Flashback"

1. Axis Cameras Disconnecting Only At Night
   My Axis 2xx series cameras seem to work fine during the day, but at night they drop connection at random times repeatedly until early in the morning. This is a commonly a result of incorrect nig...
2. Camera will not receive NTP from i-flashback
   Camera will not receive NTP information from i-flashback Trouble Shooting Steps*: Verify IP address for i-flashback server is correct in camera settings. Verify camera is connecting to ...
3. Cameras display different times
   Cameras display different times from one another. Check the NTP settings of the camera and verify all cameras are set to receive NTP from the same server, most commonly this will be your i-flash...
4. Cannot see Video
   Please verify you have installed the ActiveX controller for the latest i-flashback version installed on the server your requestiong video from. The following is how to install an ActiveX control...
5. ActiveX Applet Prompt
   I can not view live video, and no Active X Applet Prompt is appearing. An ActiveX Applet Prompt is required in order to install i-flashback's live viewing components. Most commonly this occur...
6. View Cameras on Mozilla Firefox
   How do I view cameras on i-flashback using Mozilla Firefox? Step One: Click on one of the two following images inside the live view area. or Step Two: Click the "Manual Install" button tha...
7. Live Video Is Not Playing
   i-flashback live video is not playing, instead I have a small red "x" in the video box. Please verify that you have accepted and downloaded the Active X applet inside Internet Explorer. This ...
8. Bandwidth Usage
   How can I know how much bandwidth my cameras are using? Please go to the following location inside the i-flashback software; Program Settings-> Bandwidth Monitor. From here you can see si...
9. Trial Expiration
   What happens when the i-flashback trial expires? When the free trial of i-flashback expires all camera recording is stopped. In addition, all features excluding the license upgrade area are no l...
10. Real Player
    Why is Real Player not working with I-Flashback? To allow Real Player to work with I-Flashback you must disable the option "Web Downloading and Recording".
11. Camera Resolution Mismatch
    One or more of my cameras have the following error status: Aborted: Camera Resolution Mismatch This is caused when the resolution of the camera is changed directly from the camera.* To fix this ...
12. Camera Aborted Issues
    i-flashback status page has one or more of my cameras as status "Camera Aborted". How do I fix this? This error is caused when you change settings directly at the camera*. To fix this error simp...
13. Firefox Plugin Removal Pre Version 3.14
    If you used Mozilla Firefox with i-flashback before version 3.14 of the software. You will need to uninstall the plugin in order to view your cameras with version 3.14 or newer. The following steps wi...
14. Windows Server Operating Systems- Stackhash Error
    Can not install i-Flashback due to stackhash error during install This error may be caused due to windows Data Execution Prevention(DEP). To resolve this issue please perform the following steps...
15. Setting IP address for Axis cameras
    The following article instructs you on how to setup IP addresses on an Axis product. http://www.axis.com/techsup/software/iputility/
16. Camera Will Not Work Outside LAN
    My Axis camera is visable in my Local Area Network (LAN) but not visable on the Internet or WAN. Verify the following settings are correct*: Default router: Verify the the default router is cor...
17. Wireless Camera Fast or Slow Recording
    My wireless camera is recording slow and/or fast motion, then disconnecting. This is generally caused my a lack of wireless connection. Verify that your wireless connection is strong enough, and...
18. Port Forwarding For Netopia Modems
    The Following is instructions on how to set PINHOLES/Port Forwarding on standard Netopia DSL Modems. Click on Configure in the upper Menu bar. Click on Advanced. Under the NAT head...
19. Axis DNS Will Not Register
    I can not register my Axis Dynamic DNS. In some cases there is a known issue with routers and Axis Dynamic DNS. To resolve this login into your camera with administrator rights and go to the fol...
20. Camera "White Out" Effect
    My Axis camera seems to have the effect of a almost or completely white screen in bright sun light. This is caused by the IR cut filter in cameras. To resolve this issue perform the following ac...