Region Of Interest (ROI) Changes Resolution
When I change my ROI for a camera the resolution in the video feed seems to have changed if I go back into the ROI settings area.
This is caused by the restart required for certain camera types....
- Camera Resolution Mismatch
One or more of my cameras have the following error status: Aborted: Camera Resolution Mismatch
This is caused when the resolution of the camera is changed directly from the camera.* To fix this ...
- Changing Recording/Playback Resolution Distorts Playback.
When changing resolution settings my playback video from previously recorded archives becomes incorrect in appearance.
This is caused by a issue with Windows Media Player's newest versions playi...
- Using External Drives
What is needed in order to transfer my data from my main drive to an external drive and record there?
Using My Computer->Manage->Disk Management Create a new partition & assign a new d...
- Real Player
Why is Real Player not working with I-Flashback?
To allow Real Player to work with I-Flashback you must disable the option "Web Downloading and Recording".
- Camera Aborted Issues
i-flashback status page has one or more of my cameras as status "Camera Aborted". How do I fix this?
This error is caused when you change settings directly at the camera*. To fix this error simp...
- Security Software Suites
I have no video even after installing the Activex applet.
Some software security suites such as Symantec Security will disable viewing of live video as an security precaution. Please follow ins...
- Motion Archives Will Not Play
My motion archives attempt to play then do not, or close the browser.
Some software security suites such as Symantec Security will disable viewing of video as an security precaution. Please foll...
- Internet Explorer Closing
Internet Explorer closes or freezes when trying to view cameras and/or motion archives.
This is commonly due to Internet Explorer add-ons. One that is known to interfere is the skype add-o...
- Norton Security Suite Closes Page
I have Norton Security Suite installed and when viewing cameras or other sections sometimes my web browser closes without warning.
This is caused by the Norton browser helper object, file name: ...
- Firefox Plugin Removal Pre Version 3.14
If you used Mozilla Firefox with i-flashback before version 3.14 of the software. You will need to uninstall the plugin in order to view your cameras with version 3.14 or newer. The following steps wi...
- Upgrading to v4.1 and Higher
The update fails when I try to upgrade to v4.1 or higher. Why?
This is caused by not having the baseline version installed. All upgrade versions higher than v4.0 require v4.0 or higher to be ...
- Login Page Image Modification
This article lists the location and size restrictions of the Login Page images.
All three images can be found at this directory: <install dir>\Jetty\webapps\CBN\img *Please note all ...
- Changing Drives on ASP System
Recommended approach for storage of ASP/reseller configurations account data:
1)Get a new _internal_ drive (or drive set … eg: raid + 'n' drives). Ensure that you are running with NT...
- Send Test Email Error -20
I setup my stmp server and other email settings, but when I press the "send test email" button I receive an error -20.
Error -20 means the test email could not be sent due to incorrect settings.
- Windows Server Operating Systems- Stackhash Error
Can not install i-Flashback due to stackhash error during install
This error may be caused due to windows Data Execution Prevention(DEP). To resolve this issue please perform the following steps...